Privacy Policy

The explanations and information provided in this Privacy Policy are intended to offer a clear and general overview of how TRIBE Digital Media CIC (“TDM”, “we”, “us”) handles the personal data of visitors to rtw.today.

Nothing in this document constitutes legal advice. Because every organisation’s data processes are different, we recommend seeking independent legal advice if you require clarification about your specific obligations under UK GDPR and other data protection laws.

A Privacy Policy explains how a website collects, uses, stores, and protects the personal information of its visitors and users. On rtw.today, we collect only the minimum amount of information needed to deliver our online radio service, maintain security, and improve your experience. This policy outlines our commitment to protecting your privacy and explains the steps we take to safeguard your information.

 

As a UK-based organisation, TRIBE Digital Media CIC complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Types of information we collect

When you visit rtw.today, we may collect:

 

• Technical data such as IP address (anonymised where possible), browser type, and device type

• Usage information including the pages you view, the time you visit, and general location (town/country level)

• Contact information when you communicate with us, such as your name, email address, and message content

 

 

How and why the information is collected

We collect technical data automatically so the website can function securely and reliably. Contact information is collected only when you choose to send us a message. We do not collect unnecessary or sensitive personal information.

 

Why we collect this information

We use this data to:

 

• Deliver the radio stream

• Improve site performance

• Respond to enquiries

• Maintain security and comply with legal obligations

 

 

We do not use your information for marketing unless you have explicitly given consent.

 

How we share information

We may share limited data with trusted service providers who host or support our website and streaming services. These providers may not use your data for their own purposes.

We do not sell, rent, or trade personal data, and we do not share it with Tunbridge Wells BID or West Kent Community Radio unless you ask us to.

 

Your privacy rights

Under UK GDPR, you have the right to:

 

• Access the data we hold about you

• Request correction or deletion of your information

• Object to processing

• Withdraw consent (if previously given)

 

 

To exercise any of these rights, contact us at [insert email].

 

Data retention

We keep technical logs only as long as required by the hosting system. Contact information is kept only while needed to handle your enquiry.

 

Children’s data

rtw.today is not intended for children under 13, and we do not knowingly collect children’s personal data.

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Contact us

If you have questions about this Privacy Policy or how your information is used, please contact:

 

TRIBE Digital Media CIC

Email:adam@tribedigitalmedia.com

Company No. 1579421